Centre County Women’s Resource Center
Job Description: Assistant Director of Shelter Services
Draft Revised 8/27/08
Essential Duties and Responsibilities:
- Provide direct services to shelter residents including individual counseling, the development of individual goals, systems advocacy, information and referrals, and intake and exit interviews.
- Provide mentoring and supervision of the Overnight/Weekend staff and supervision of interns in collaboration with and under the supervision of the Director of Shelter Services.
- Serve as secondary alarm responder.
- Supervise scheduling of part time staff and act as contact person for overnight/weekend scheduling needs.
- Maintain current and accurate records on shelter residents, including regular recording and maintenance of client records on the R-Client system
- Assist with the provision of VOCA-funded services, including assistance with filing Compensation Claims (VCAP), criminal justice support/advocacy, crisis counseling, emergency financial assistance, emergency legal advocacy, follow-up counseling, in-person information and referral, case management, hotline, personal advocacy, shelter/safe house, support groups, and telephone contact information and referral.
- Maintain and enforce house rules and regulations.
- Maintain physical aspects of shelter and safety/security of the shelter, including monitoring the electronic security system, and basic upkeep of the shelter (e.g. housekeeping assignments, stocking emergency food).
- Attend all shelter team meetings, staff meetings and case management meetings.
- Participate in the rotation schedule for the hotline. Maintain client confidentiality.
Other Duties and Responsibilities:
- Individuals must commit to CCWRC’s mission of working toward social change for women and against the intersections of oppression that affect victims and survivors who seek our services. These oppressions include ageism classism, racism, ableism, homophobia and heterosexism. Staff members must also commit to participate in and contribute to creating an anti-racist ethic within our organization.
- Case Manage with overnight/weekend shelter staff.
- Develop and maintain contact with community groups, individuals, and agencies that provide resources to domestic and sexual violence service recipients. Provide appropriate referrals, (i.e. employment and financial agencies) and advocates with these agencies on behalf of service recipients.
- Assist Director of Shelter Services with development and evaluation of shelter policies and procedures.
- Assist Director of Shelter Services with the acceptance, use, storage and acknowledgment of donations.
- Maintain current knowledge in the field and attend seminars/workshops to increase professional knowledge and effectiveness. Assist in providing training to volunteers.
- Participate in rotating Emergency Contact Director schedule.
- Participate in Center’s Committees and/or teams when appropriate.
- Under the supervision of the Director of Shelter Services.
Minimum of two years experience working with women and children and/or a degree in a Human Services area. A strong commitment to:
- the provision of domestic violence and sexual assault services with a feminist perspective;
- the struggle against ageism, classism, sexism, racism, ableism, homophobia and heterosexism;
- support and involve people of all racial, social, ethnic, religious, cultural and economic groups.
Successful completion of the CCWRC counselor/advocate training program.
Meet qualifications to receive Act 33 and 34 clearances.
Must have reliable, personal means of transportation.
Hours worked per week: 40 hours
Employee Signature: Date:
Supervisor Signature: Date: