Shelter Counselor

Centre County Women’s Resource Center
Draft Revised 9/16/04

Essential Duties and Responsibilities:

  1. Provide direct services to shelter residents. This includes individual counseling, service plans, systems advocacy, educational workshops, information and referrals and intake and exit interviews with shelter residents.
  2. Maintain and enforce house rules and regulations.
  3. Maintain physical aspects of shelter and safety/security of the shelter, including monitoring the electronic security system, and basic upkeep of the shelter (e.g. housekeeping assignments, stocking emergency food).
  4. Maintain current and accurate records on shelter residents.
  5. Attend all shelter team meetings, staff meetings and case management meetings.
  6. Participate in direct services to survivors as necessary, including participation on an emergency rotation schedule for the hotline. Maintain client confidentiality.

Other Duties and Responsibilities:

  1. Case Manage with overnight/weekend shelter staff.
  2. Develop and maintain contact with community groups, individuals, and agencies that provide resources to domestic and sexual violence service recipients. Provide appropriate referrals, (i.e. employment and financial agencies) and advocates with these agencies on behalf of service recipients.
  3. Assist Director of Residential Services with development and evaluation of shelter policies and procedures.
  4. Assist Director of Residential Services with the acceptance, use, storage and acknowledgment of donations.
  5. Maintain current knowledge in the field and attend seminars/workshops to increase professional knowledge and effectiveness. Assist in providing training to volunteers.
  6. Participate in Center’s Committees and/or teams when appropriate.
  7. Under the supervision of the Director of Residential Services.


Minimum of two years experience working with women and children and/or a degree in a Human Services area.  A strong commitment to:

  • the provision of domestic violence and sexual assault services with a feminist perspective;
  • the struggle against ageism, classism, sexism, racism, ableism, homophobia and heterosexism;
  • support and involve people of all racial, social, ethnic, religious, cultural and economic groups.

Successful completion of the CCWRC counselor/advocate training program.
Meet qualifications to receive Act 33 and 34 clearances.
Must have reliable, personal means of transportation.

Hours worked per week: 40 hours
Staff Non-Exempt Position


Employee Signature:                                                               Date:                          

Supervisor Signature:                                                              Date: