Transitional Housing Counselor/Advocate

Centre County Women’s Resource Center
Job Description: Transitional Housing Counselor/Advocate
Draft Revised 5/1/14

Essential Duties and Responsibilities:

Manage the CCWRC Transitional Housing Program

  1. Provide direct services to CCWRC transitional housing residents (including CCWRC Supportive Housing residents, as needed) including individual counseling, the development of individual goals, systems advocacy, information and referrals, and intake and exit interviews.
  2. Maintain current and accurate records on housing residents, including regular recording and maintenance of client records on the R-Client system.
  3. Maintain and enforce program guidelines and regulations.
  4. Develop and maintain relationships with landlords.
  5. Update, as needed, all files, materials and forms related to transitional housing.
  6. Maintain physical aspects of the housing units, basic upkeep and maintenance and overseeing basic safety/security of the units.
  7. Attend monthly HAP (Homeless Assistance Program) monitoring meetings, prepare the monthly report, and prepare for the annual monitoring.
  8. Develop and maintain relationships with service providers and other agencies in order to improve services to and increase options for CCWRC clients by attending meetings and networking with other key agencies and organization in the County.
  9. Oversee and manage relocation assistance funds including filing of correct forms, case management of the funds, training of staff around usage of the funds, and preparing monthly reports.

Other Duties and Responsibilities:

  1. Plan, prepare for, and facilitate domestic violence support group and children’s group on a rotating basis.
  2. Serve as a legal advocate, including the preparation and filing of PFA’s and court accompaniment, for shelter and transitional housing clients.Support and assist the shelter team, as needed.
  3. Provide direct services daily, as needed, taking hotline calls and providing counseling and advocacy for walk in clients.
  4. Attend weekly and monthly shelter team meetings, staff meetings and case management meetings.
  5. Participate in CCWRC committees, when appropriate.
  6. Provide training to volunteers at Volunteer Training Classes on request within areas of expertise.
  7. Participate in the rotation schedule for the hotline.
  8. Maintain client confidentiality.
  9. Under the supervision of the Director of Shelter Services. 


  1. Minimum of two years experience working with women and children and/or a degree in a Human Services area.
  2. A strong commitment to:
    1. the provision of domestic violence and sexual assault services with a feminist perspective;
    2. the struggle against ageism, classism, sexism, racism, ableism, homophobia and heterosexism;
    3. support and involve people of all racial, social, ethnic, religious, cultural and economic groups.
  3. Successful completion of the CCWRC counselor/advocate training program.
  4. Meet qualifications to receive Act 33 and 34 clearances.
  5. Must have reliable, personal means of transportation.

Hours worked per week: 40 hours

Non – Exempt Position


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