Visitation and Exchange Advocate

Centre County Women’s Resource Center
Centre County Child Access Center
Job Description: Visitation and Exchange Advocate
Draft Revised ADD DATE

The Visitation and Exchange Advocate works under the authority of the Program Director.  The Visitation and Exchange Advocate is responsible for assisting in coordinating and completing all aspects regarding the delivery of services for the Centre County Child Access Center.  The Visitation and Exchange Advocate’s regular hours will include evening and weekends totaling 40 hours per week.


  • To support and promote a positive and safe environment and visiting experience for parents and their children.
  • To provide oversight and supervision for monitored exchanges and supervised visitation.
  • To ensure client compliance with Centre County Child Access Center policies.
  • To inform Program Director of any site needs.
  • To assist informing parents of all activities, changes and special needs through verbal and/or written communication.
  • To assist with all documentation, data collection and reporting for the Center.
  • To report child abuse to the Program Director pursuant to Centre County Child Access Center policy and state law.
  • To maintain confidentiality and neutrality as outlined in the Centre County Child Access Center policies.
  • To carry out assignments and handle problems and deviations in accordance with instruction, policies, procedures and/or accepted practices.
  • To actively support the vision, mission and values of the Centre County Child Access Center.
  • To exhibit an understanding of domestic violence and the effects on children and family dynamics.
  • To complete a personal record of hours and travel logs and submit to Program Director bi-weekly.
  • To attend and participate in required trainings and meetings.
  • To regularly engage in clear and open communication with the Program Director regarding services, concerns and feedback.
  • To dress and perform all duties in a professional manner which reflects the nature of the services being performed.
  • To perform other reasonable duties and responsibilities as assigned by the CCCAC Program Director.


Individuals must be able/willing:

  1. Individuals must commit to CCWRC’s mission of working toward social change for women and against the intersections of oppression that affect victims and survivors who seek our services. These oppressions include ageism, classism, racism, ableism, homophobia and heterosexism.  Staff members must also commit to participate in and contribute to creating an anti-racist ethic within our organization.
  2. To perform duties under general supervision.
  3. To function independently including making decisions when circumstances warrant such action.
  4. To speak and understand English language and accurately follow oral and written instructions.
  5. To effectively use oral and written communication skills, must possess basic grammar and spelling skills as well as basic computer skills.
  6. To do infrequent lifting of up to 25 pounds.
  7. To have personal integrity and be willing to give direct honest feedback to colleagues, families and others as well as to invite feedback for self.
  8. To be exposed to infectious diseases such as, colds, flu, HIV, hepatitis, MRSA, etc. and take only the necessary precautions.
  9. To establish and maintain effective working relationships with diverse communities, agencies, staff and families.
  10. To successfully complete required background checks.
  11. To maintain timeliness by arriving on time.
  12. To work flexible hours including evenings and weekends.


A bachelor’s degree (or an associate’s degree with 5 years experience) in human services, preferable in Social Work, counseling, psychology, human/child development or related field.  At least two years direct experience with human service, domestic violence, batterer’s intervention, visitation supervision or related area.  A strong commitment to providing quality services to sexual assault and domestic violence survivors.  Strong daily commitment to:

  • The provision of domestic violence and sexual assault services with a feminist perspective;
  • The struggle against ageism, classism, racism, ableism, homophobia and heterosexism;
  • Support and involve people of all racial, social, ethnic, religious, cultural and economic groups.

Employment Status:           Non-exempt (40 hours/week)


Employee Signature:                                                               Date:                          

Supervisor Signature:                                                              Date: